Guidelines for Seamless Travel Experiences
Thank you for choosing our tour package(s). By booking a trip through our website, you’re agreeing to the terms of use outlined below. Please review the following terms and procedures to ensure you understand the conditions of your selected trip. These terms and conditions apply to bookings made through our website, Fixtime Tours and Travels.
1. Pricing
Our policy ensures competitive pricing and the convenience of online reservations. Unless stated otherwise, prices quoted on our website are per person and exclude tips, travel insurance, meals, and laundry. Published rates may change without notice due to unforeseen circumstances such as airline fare increases or transport expenses.
2. Confirmation of Payment
Upon completing payment, our travel consultants will send you a confirmation slip via email. This confirmation serves as proof of payment and can be presented to service providers to redeem your tour package. Please ensure that you provide accurate information regarding your travel requirements at the time of booking.
3. Cancellation & No Show Policy
3.1 Cancellation
– Each tour activity has its own cancellation policies. Please review the cancellation policy of your specific tour before booking.
3.2 No Show
– Failure to attend a tour results in no refunds, in part or in full.
4. Cancellation Procedures
Prior to cancelling, carefully review the cancellation rules for your tour package. To cancel all or part of your reservation, notify Fixtime Tours and Travels in writing. Upon receiving your cancellation request, we will confirm the cancellation and provide information on applicable fees via email, fax, or telephone.
5. Itinerary Amendments
Itineraries may change due to local conditions or weather. We will offer suitable alternatives of similar value, subject to availability. Changes will be communicated before departure. Fixtime Tours and Travels reserves the right to amend itineraries without reimbursement in the event of force majeure.
6. Travel Insurance
We recommend obtaining travel insurance to cover accidents, illness, injury, or trip cancellation.
7. Travel Documents
Guests must carry relevant documents for their tour, including passports or valid ID cards. No refunds will be provided for lost or missing documents.
8. Website Usage Restrictions
All content on our website, including logos, images, and tour information, is proprietary to Fixtime Tours and Travels. Use of this website for non-personal, commercial, or unlawful purposes is prohibited.
9. Governing Law and Jurisdiction
Any disputes related to this website will be governed by UAE law.
We appreciate your understanding and cooperation. Should you have any questions or concerns, please don’t hesitate to contact us.